CoolFlow is AI-powered dispatch software built for HVAC shops who are tired of losing jobs to bad scheduling, missed calls, and zero visibility into what's happening in the field.
Paper and whiteboards can't tell you where your tech is right now. When two jobs overlap, you're the one who has to sort it out — from your phone, at 8pm.
Every missed call is a job that goes to whoever picks up first. You have no system for follow-ups, no way to track quote-to-cash conversion, and no visibility into where leads go.
ServiceTitan charges $200–$300 per technician per month. For a 5-truck shop that's $15K+ a year — before you've even trained anyone or migrated your data.
Route jobs intelligently — not just alphabetically. CoolFlow's dispatcher evaluates traffic, tech skills, job urgency, and customer history to assign the right tech to the right job in seconds.
Techs see their full day in one tap. Job details, customer history, parts needed, photos from the site — everything they need without calling the office. Voice-to-log for when they're hands are full.
The hidden revenue stream most shops leave on the table. CoolFlow tracks seasonal maintenance schedules, auto-reminds customers when service is due, and handles recurring billing automatically.
When a customer calls with a no-heat situation in February, CoolFlow bumps them to the top of the queue, finds the closest available tech, and sends an ETA — automatically. Before your tech even picks up the phone.
Quote on site. Send in seconds. Get paid faster. Integrated payment processing with automatic follow-ups on outstanding invoices. No more chasing checks.
See every truck, every job, every status — live. Know before the customer calls if a tech is running late. Know before the week ends if you scheduled too many installations on the same day.
The $11 billion field service software market was built for enterprise operations. 750,000 HVAC contractors kept the lights on with whiteboards and phone calls.— We think that's backwards.
CoolFlow is built for the 2–10 truck operation that wants the intelligence of ServiceTitan without the enterprise price tag, the onboarding hell, or the sales call that lasts longer than your last job.
No per-user pricing. No annual contracts. No surprise fees.
The goal is simple: every HVAC shop — from a solo operator in Queens to a 10-truck family business in the Bronx — deserves software that works as hard as they do.